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How to Launch a Successful Solution Based on the Value Proposition Canvas
Key Takeaways
The Value Proposition Canvas is a powerful tool for designing customer-centric solutions that align with market needs and reduce the risk of product failure.
- What it is: A strategic framework that connects customer profiles (jobs, pains, and gains) with a solution’s value proposition (products, pain relievers, and gain creators). It fosters innovation, enhances communication, and ensures solutions address real customer needs.
- Case in action: In the article's Uber case study, the canvas helped identify passenger needs, such as convenience and affordability, and align the solution to deliver value effectively.
- How to apply it: Regularly inspect and update the canvas to adapt to changing customer needs, market conditions, and competitive landscapes. Combine it with techniques like customer journey mapping or Kano Analysis to deepen insights and maintain relevance.
Discover why 95% of new products fail and how the Value Proposition Canvas can transform your business strategy into a success story.
Disclaimer: The views and opinions expressed in this article are those of the author and may not reflect the perspectives of IIBA.

Have you ever used a product or service that should have met your expectations, but didn’t? How did it make you feel? Did it leave you feeling frustrated and dissatisfied rather than fulfilled? And how frequently did you find yourself using it? Did you use it more than once or was it a one-time experiment?
According to Harvard Business School professor Clayton Christensen, 95% of new products fail each year.1 In 2021, CB Insights released a research report that, among other things, explores why startups fail. The main reason is lack of financial resources, closely followed by “no market need.”2
So why do organizations persist in creating solutions that don't align with market demands?
In this article, I investigate one of the most important business models: the Value Proposition Canvas. Using a case study, I explore its structure and efficacy. I aim to help you transform it into an effective strategic asset, leading your solution to success.